Privacy policy
1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data means all data that can be used to identify you personally.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is NF Cosmetics GmbH, Tannenweg 36, 85399 Hallbergmoos, Germany, Tel.: +49 (0)155 63318056, Email: contact@naturfactor.life. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.
1.3 The controller has appointed a data protection officer. You can reach them as follows: "Thomas Hahn, Tannenweg 36, 85399 Hallbergmoos, Germany, +49 155 63318056, dataprivacy@naturfactor.life"
2) Data collection when you visit our website
2.1 If you use our website for information purposes only, meaning you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the server of the site (so called server log files). When you access our website, we collect the following data that is technically necessary for us to display the website to you:
- Our website that you visited
- Date and time at the moment of access
- Amount of data sent in bytes
- Source or referrer from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable, in anonymized form)
Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (for example, orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
3) Hosting and content delivery network
3.1 Shopify
For hosting our website and displaying page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1 to 2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
3.2 Cloudflare
We use a content delivery network of the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
3.3 Shopify
We use a content delivery network of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1 to 2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")
Data may also be transferred to:
- Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
- Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
For data transfers to the USA, the data recipient has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
4) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, meaning small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so called session cookies), while others remain on your device for a longer period and enable the saving of page settings (so called persistent cookies). In the latter case, you can find the storage period in the overview of cookie settings of your web browser.
If personal data is also processed by individual cookies used by us, the processing is carried out pursuant to Art. 6(1)(b) GDPR either for the performance of the contract, pursuant to Art. 6(1)(a) GDPR in the case of consent having been granted, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and in a customer friendly and effective design of the website visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contact
5.1 Shopify Inbox
This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1 to 2 Haddington Road, Dublin 4, D04 XN32, Ireland
Processing of personal data transmitted via chat takes place either pursuant to Art. 6(1)(b) GDPR because it is necessary for initiating or performing a contract, or pursuant to Art. 6(1)(f) GDPR due to our legitimate interest in effective support of our website visitors.
Your data transmitted in this way will be deleted subject to statutory retention obligations if the matter concerned has been conclusively clarified.
In addition, for the purpose of creating pseudonymized usage profiles, further information may be collected and evaluated with the help of cookies, which does not serve to identify you personally and is not merged with other data sets. If this information has a personal reference, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in statistical analysis of user behavior for optimization purposes.
The setting of cookies can be prevented by appropriate browser settings. If applicable, the functionality of our website may be limited in this case.
You may object at any time with effect for the future to data collection and storage for the purpose of creating a pseudonymized usage profile.
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
5.2 Trustpilot
For review reminders, we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark
Only on the basis of your explicit consent pursuant to Art. 6(1)(a) GDPR do we transmit your email address and, if applicable, further customer data to the provider so that the provider can contact you with a review reminder by email.
You can revoke your consent at any time with effect for the future vis a vis us or the provider.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
5.3 Cal.com
To provide an online appointment booking function, we use the services of the following provider: Cal.com, Inc., 2261 Market St #4382, San Francisco, CA 94114, USA
For the purpose of scheduling appointments, first and last name as well as email address (and, if applicable, the phone number if a phone appointment is requested) are collected pursuant to Art. 6(1)(b) GDPR and, pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in effective customer management and efficient appointment administration, are transmitted to the provider and stored there for appointment organization.
After the appointment has taken place or after the agreed appointment period has expired, your data will be deleted by the provider.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
5.4 WhatsApp Business
You have the option to contact us via the WhatsApp messaging service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the business version of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (for example, an order you placed), we store and use the mobile phone number you use with WhatsApp and, if provided, your first and last name pursuant to Art. 6(1)(b) GDPR to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or email address) in order to assign your inquiry to a specific process.
If you use our WhatsApp contact for general inquiries (for example, about our range of services, availability, or our website), we store and use the mobile phone number you use with WhatsApp and, if provided, your first and last name pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.
Your data is used only to answer your request via WhatsApp. It is not passed on to third parties.
Please note that WhatsApp Business obtains access to the address book of the mobile device we use for this purpose and automatically transmits phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For operating our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact data of users who have also contacted us via WhatsApp.
This ensures that each person whose WhatsApp contact data is stored in our address book has already consented, at the first use of the app on their device, by accepting the WhatsApp terms of use, to the transmission of their WhatsApp phone number from the address books of their chat contacts pursuant to Art. 6(1)(a) GDPR. The transmission of data of users who do not use WhatsApp and or have not contacted us via WhatsApp is excluded in this respect.
For the purpose and scope of data collection and the further processing and use of data by WhatsApp as well as your related rights and setting options to protect your privacy, please refer to WhatsApp's privacy information: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
As part of the processing described above, data transfers to servers of Meta Platforms Inc. in the USA may occur.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
5.5 When you contact us (for example via contact form or email), personal data is processed solely for the purpose of handling and responding to your request and only to the extent necessary for this purpose.
The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, additional legal basis is Art. 6(1)(b) GDPR. Your data will be deleted if the circumstances indicate that the relevant matter has been conclusively clarified and if no statutory retention obligations prevent deletion.
6) Data processing when opening a customer account
Pursuant to Art. 6(1)(b) GDPR, personal data is collected and processed to the extent necessary when you provide it to us when opening a customer account. Which data is required for opening the account can be found in the input mask of the corresponding form on our website.
You can delete your customer account at any time by sending a message to the address of the controller stated above. After deletion of your customer account, your data will be deleted provided that all contracts concluded via the account have been fully processed, no statutory retention periods prevent deletion, and we have no legitimate interest in continued storage.
7) Use of customer data for direct advertising
7.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the double opt in procedure, which ensures that you only receive newsletters after you have expressly confirmed your consent to receive the newsletter by clicking a verification link sent to the specified email address.
By activating the confirmation link, you grant us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. We store the IP address registered by your internet service provider as well as the date and time of registration in order to be able to trace possible misuse of your email address at a later time. The data collected by us when registering for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list without undue delay unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
7.2 Sending the email newsletter to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for similar goods or services to those you have already purchased from our range. For this, we do not need to obtain separate consent from you pursuant to Section 7(3) UWG. Data processing in this respect is carried out solely on the basis of our legitimate interest in personalized direct advertising pursuant to Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send such emails.
You are entitled to object to the use of your email address for the advertising purpose described above at any time with effect for the future by notifying the controller named at the beginning. You will only incur transmission costs according to the basic tariffs. After receipt of your objection, the use of your email address for advertising purposes will be stopped without undue delay.
7.3 Klaviyo
Our email newsletters and other advertising email communication are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA
On the basis of our legitimate interest in effective and user friendly email marketing, we pass on the data you provide during registration pursuant to Art. 6(1)(f) GDPR to this provider so that the provider can send emails on our behalf.
Subject to your explicit consent pursuant to Art. 6(1)(a) GDPR, the provider also carries out a statistical performance evaluation of email campaigns using web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with newsletter content. Device information is also collected and evaluated (for example, time of access, IP address, browser type, and operating system) but is not merged with other data sets.
You can revoke your consent to email tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
7.4 SMS marketing
On our website, you have the option to subscribe to SMS notifications about current offers, promotions, and information about orders you have placed.
The mandatory information for sending SMS notifications is your mobile phone number. Providing further data is voluntary and is used to address you personally.
For sending SMS messages, we use the double opt in procedure, which ensures that advertising SMS messages are only sent to you after you have expressly confirmed your consent to receive SMS by clicking a verification link sent to the specified mobile phone number.
By activating the confirmation link, you grant us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. When registering for SMS delivery, the date and time of registration are also stored in order to be able to trace possible misuse of your mobile phone number at a later time. The data collected during registration is used exclusively for the purpose of advertising communication via SMS messages.
You can unsubscribe from SMS delivery at any time by sending a message to the controller named at the beginning and thereby revoke the consent you have given with effect for the future. After unsubscribing, your mobile phone number will be deleted from the distribution list without undue delay unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
7.5 SMS delivery via Klaviyo
Our SMS notifications are sent via the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA
On the basis of our legitimate interest in an effective, secure, and user friendly marketing system, we pass on the data you provide when registering for SMS notifications pursuant to Art. 6(1)(f) GDPR to this provider so that the provider can send SMS on our behalf.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
7.6 Email back in stock notifications
For items that are temporarily unavailable, you can subscribe to receive email back in stock notifications. We will send you a one time email message about the availability of the item you selected. The only mandatory information required for sending this notification is your email address. Providing further data is voluntary and may be used to address you personally. For sending emails, we use the double opt in procedure to ensure that you only receive a notification after you have expressly confirmed your consent by clicking a verification link sent to the specified email address.
By activating the confirmation link, you grant us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. We store the IP address registered by your internet service provider as well as the date and time of registration in order to be able to trace possible misuse of your email address at a later time. The data collected when registering for our back in stock notification service is used strictly for the intended purpose.
You can unsubscribe from back in stock notifications at any time by sending a message to the controller named at the beginning. After unsubscribing, your email address will be deleted from our distribution list set up for this purpose without undue delay unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
7.7 Cart reminders by email
If you abandon your purchase with us before completing the order, you have the option to receive a one time email reminder of the contents of your virtual shopping cart.
The only mandatory information required for sending this reminder is your email address. Providing further data is voluntary and may be used to address you personally. For sending emails, we use the double opt in procedure to ensure that you only receive a reminder after you have expressly confirmed your consent by clicking a verification link sent to the specified email address.
By activating the confirmation link, you grant us your consent pursuant to Art. 6(1)(a) GDPR to send a cart reminder. We store the IP address registered by your internet service provider as well as the date and time of registration in order to be able to trace possible misuse of your email address at a later time. The data collected when registering for our email notification service is used strictly for the intended purpose.
You can unsubscribe from cart reminders at any time by sending a message to the controller named at the beginning. After unsubscribing, your email address will be deleted from our distribution list set up for this purpose without undue delay unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
8) Data processing for order handling
8.1 To the extent necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on pursuant to Art. 6(1)(b) GDPR to the commissioned transport company and the commissioned credit institution.
If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact data transmitted by you with the order in order to inform you personally pursuant to Art. 6(1)(c) GDPR within the scope of our statutory information obligations. Your contact data is used strictly for the purpose of communications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.
To handle your order, we also work with the service provider or providers listed below who support us in whole or in part in performing contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
8.2 Sendcloud
For shipping, we use the service of the following provider: Sendcloud GmbH, Fürstenrieder Str. 70, 80686 Munich
Pursuant to Art. 6(1)(b) GDPR, we pass on your data to the provider solely for the purpose of handling your online order, with the provider printing shipping labels on our behalf and transmitting shipment data to the commissioned transport company. Data is only passed on to the extent actually necessary for processing.
On our behalf, the provider also sends shipping notifications and status updates for delivery. For this purpose, pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in effective and informative customer communication and in transparent and reliable shipping processing, we pass on certain customer data (email address, first and last name, and address) together with the shipment number to the provider after the parcel has been handed over.
The data is not passed on by the provider to third parties and is processed exclusively for the purpose stated above. After shipping has been completed, the data is deleted by the provider.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
8.3 Disclosure of personal data to shipping service providers
DHL
We use the following provider as transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
Pursuant to Art. 6(1)(a) GDPR, before delivery of the goods, we pass on your email address and or phone number to the provider for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your explicit consent for this in the order process. Otherwise, for the purpose of delivery, pursuant to Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The data is only passed on to the extent necessary for delivering the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You can revoke your consent at any time with effect for the future vis a vis the controller named above or the provider.
DHL Express
We use the following provider as transport service provider: DHL Express Germany GmbH, Heinrich Brüning Str. 5, 53113 Bonn, Germany
Pursuant to Art. 6(1)(a) GDPR, before delivery of the goods, we pass on your email address and or phone number to the provider for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your explicit consent for this in the order process. Otherwise, for the purpose of delivery, pursuant to Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The data is only passed on to the extent necessary for delivering the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You can revoke your consent at any time with effect for the future vis a vis the controller named above or the provider.
DPD
We use the following provider as transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
Pursuant to Art. 6(1)(a) GDPR, before delivery of the goods, we pass on your email address and or phone number to the provider for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your explicit consent for this in the order process. Otherwise, for the purpose of delivery, pursuant to Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The data is only passed on to the extent necessary for delivering the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You can revoke your consent at any time with effect for the future vis a vis the controller named above or the provider.
UPS
We use the following provider as transport service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany
Pursuant to Art. 6(1)(a) GDPR, before delivery of the goods, we pass on your email address and or phone number to the provider for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your explicit consent for this in the order process. Otherwise, for the purpose of delivery, pursuant to Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The data is only passed on to the extent necessary for delivering the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You can revoke your consent at any time with effect for the future vis a vis the controller named above or the provider.
8.4 Use of payment service providers
Apple Pay
If you choose the payment method Apple Pay from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment is processed via the Apple Pay function of your device running iOS, watchOS, or macOS by charging a payment card stored in Apple Pay. Apple Pay uses security features integrated into your device hardware and software to protect your transactions. To authorize a payment, you must enter a code set by you and verify via Face ID or Touch ID on your device.
For the purpose of payment processing, the information you provide during the ordering process along with information about your order is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer specific key before the data is transmitted for payment execution to the payment service provider of the payment card stored in Apple Pay. The encryption ensures that only the website through which the purchase was made can access the payment data. After payment has been made, Apple sends your device account number and a transaction specific dynamic security code to the originating website to confirm successful payment.
If personal data is processed in the described transmissions, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Apple retains anonymized transaction data including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. Anonymization fully excludes any personal reference. Apple uses the anonymized data to improve Apple Pay and other Apple products and services.
If you use Apple Pay on iPhone or Apple Watch to complete a purchase made via Safari on Mac, the Mac and the authorization device communicate via an encrypted channel on Apple servers. Apple does not process or store any of this information in a format that can identify you. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to Wallet and Apple Pay and disable Allow Payments on Mac.
Further information on data protection for Apple Pay can be found at: https://support.apple.com/de-de/HT203027
bancontact
This website offers one or more online payment methods from the following provider: Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
EPS transfer
This website offers one or more online payment methods from the following provider: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
giropay
This website offers one or more online payment methods from the following provider: paydirekt GmbH, Stephanstr. 14 to 16, 60313 Frankfurt am Main, Germany
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
Google Pay
If you choose the payment method Google Pay of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), payment is processed via the Google Pay app of your mobile device running at least Android 4.4 and equipped with NFC by charging a payment card stored in Google Pay or a verified payment system stored there (for example PayPal). To authorize a payment via Google Pay in an amount exceeding 25 euros, you must first unlock your mobile device using the configured verification method (for example face recognition, password, fingerprint, or pattern).
For the purpose of payment processing, the information you provide during the ordering process along with information about your order is transmitted to Google. Google then transmits the payment information stored in Google Pay to the originating website in the form of a one time transaction number that verifies that a payment has been made. This transaction number contains no information about the real payment data of the means of payment stored in Google Pay and is created and transmitted as a one time valid numeric token. For all transactions via Google Pay, Google acts only as an intermediary for processing the payment transaction. The transaction is carried out exclusively in the relationship between the user and the originating website by charging the means of payment stored in Google Pay.
If personal data is processed in the described transmissions, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Google reserves the right to collect, store, and evaluate certain transaction specific information for each transaction made via Google Pay. This includes date, time, and amount of the transaction, merchant location and description, a description of the purchased goods or services provided by the merchant, photos you may attach to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction, and possibly an offer associated with the transaction.
According to Google, this processing is carried out exclusively pursuant to Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, verification of transaction data, and optimization and maintenance of the Google Pay service.
Google also reserves the right to merge the processed transaction data with additional information collected and stored by Google when using other Google services.
The terms of use of Google Pay can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection for Google Pay can be found at:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
iDeal
This website offers one or more online payment methods from the following provider: Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
Klarna
This website offers one or more online payment methods from the following provider: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method where the provider pays in advance (for example purchase on invoice or installment purchase or direct debit), you will also be asked during the order process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, phone number, and possibly data on an alternative means of payment).
To safeguard our legitimate interest in determining the creditworthiness of our customers, this data is forwarded by us pursuant to Art. 6(1)(f) GDPR to the provider for the purpose of a credit check. The provider checks, on the basis of the personal data you provide and further data (such as shopping cart, invoice amount, order history, payment experience), whether the payment option you selected can be granted with regard to payment default and or receivables default risks.
For the decision in the context of the application review, in addition to internal provider criteria pursuant to Art. 6(1)(f) GDPR, identity and creditworthiness information from the following credit agencies may be included:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values (so called score values). To the extent that score values are included in the result of the credit report, they are based on a scientifically recognized mathematical statistical procedure. In the calculation of score values, address data is included among other things, but not exclusively.
You can object to this processing of your data at any time by sending a message to us or the provider. However, the provider may remain entitled to process your personal data if this is necessary for contract compliant payment processing.
PayPal
This website offers one or more online payment methods from the following provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22 to 24 Boulevard Royal, L 2449 Luxembourg
If you select a payment method of the provider where you pay in advance, your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method where we pay in advance, you will also be asked during the order process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, phone number, and possibly data on an alternative means of payment).
To safeguard our legitimate interest in determining your creditworthiness in such cases, this data is forwarded by us pursuant to Art. 6(1)(f) GDPR to the provider for the purpose of a credit check. The provider checks, on the basis of the personal data you provide and further data (such as shopping cart, invoice amount, order history, payment experience), whether the payment option you selected can be granted with regard to payment default and or receivables default risks.
The credit report may contain probability values (so called score values). To the extent that score values are included in the result of the credit report, they are based on a scientifically recognized mathematical statistical procedure. In the calculation of score values, address data is included among other things, but not exclusively.
You can object to this processing of your data at any time by sending a message to us or the provider. However, the provider may remain entitled to process your personal data if this is necessary for contract compliant payment processing.
Shopify Payments
This website offers one or more online payment methods from the following provider: Shopify International Limited, Victoria Buildings, 1 to 2 Haddington Road, Dublin 4, D04 XN32, Ireland
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
Sofort transfer
This website offers one or more online payment methods from the following provider: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden
If you select a payment method of the provider where you pay in advance (for example card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. Data is passed on in this case exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
8.5 Electronic cancellation option for continuing obligations with consumers
Consumers who have entered into contracts on this website for paid continuing obligations (for example subscription contracts) have the option to cancel them via an electronic button in compliance with the applicable notice periods.
Pressing the button leads to a confirmation page on which the consumer can provide further details about the cancellation, clearly identify themselves, and then submit the cancellation electronically.
The collection of personal data and its transmission to us takes place pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for proper processing of the cancellation. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm receipt of the cancellation declaration and the time of cancellation electronically in text form. Another legal basis for processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic cancellation option for consumer contracts concluded by electronic commerce for paid continuing obligations.
9) Online marketing
Own affiliate program
In connection with the product presentations on our website, we operate our own affiliate program in which we provide interested third party website operators with partner links for placement on their websites that lead to our offers. Cookies are used for the affiliate program, which are generally set on the partner website after clicking a partner link and for which we are not responsible under data protection law. Cookies are small text files stored on your device to trace the origin of transactions (for example sales leads) generated via such links. Among other things, we can recognize that you clicked the partner link and were redirected to our website. This information is necessary for payment processing between us and the affiliate partners. If the information also contains personal data, the described processing is based on our legitimate financial interest in processing commission payments pursuant to Art. 6(1)(f) GDPR.
If you want to block the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general.
10) Web analytics services
10.1 Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables analysis of your use of our website.
By default, when you visit the website, Google Analytics 4 sets cookies that are stored as small text modules on your device and collect certain information. This information also includes your IP address, which is truncated by Google by the last digits to exclude direct personal identification.
The information is transmitted to Google servers and further processed there. Transmissions to Google LLC based in the USA are also possible.
Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website and internet use. The truncated IP address transmitted by your browser as part of Google Analytics is not merged with other data by Google. The data collected in the context of using Google Analytics 4 is stored for two months and then deleted.
All processing described above, in particular the setting of cookies on the device used, takes place only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the cookie consent tool provided on the website.
We have concluded a data processing agreement with Google that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
Further legal information about Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and https://policies.google.com/technologies/partner-sites
Demographic characteristics
Google Analytics 4 uses the special function demographic characteristics and can create statistics that provide statements about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for two months.
Google Signals
As an extension of Google Analytics 4, Google Signals can be used on this website to create cross device reports. If you have enabled personalized ads and have linked your devices to your Google account, Google can, subject to your consent to use Google Analytics pursuant to Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including for cross device conversions. We do not receive personal data from Google, only statistics. If you want to stop cross device analysis, you can disable the Personalized advertising function in your Google account settings. Follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information about Google Signals can be found at: https://support.google.com/analytics/answer/7532985?hl=de
UserIDs
As an extension of Google Analytics 4, the UserIDs function can be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have created an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
10.2 Google Tag Manager
This website uses Google Tag Manager, a service provided by the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).
Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and calibrating, controlling, and linking them to conditions via a uniform user interface. Google Tag Manager itself does not store information on user devices or read such information. The service also does not perform independent data analyses. However, when a page is accessed, your IP address is transmitted to Google and may be stored there. Transmission to servers of Google LLC in the USA is also possible.
This processing is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, Google Tag Manager will not be used during your visit. You can revoke your consent at any time with effect for the future. To revoke, please deactivate this service in the cookie consent tool provided on the website.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
Further legal information about Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de
10.3 Hotjar
This website uses the web analytics service of the following provider: Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta
Using cookies and or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including device information such as IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and to create pseudonymized user profiles. This makes it possible to evaluate movement patterns (so called heatmaps) that show the duration of page visits and interactions with page content (for example text input, scrolling, clicks, and mouse overs). Pseudonymization generally excludes direct personal identification. No merging with other clear data about you collected in other ways takes place.
All processing described above, in particular reading or storing information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
10.4 Shopify Analytics
This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1 to 2 Haddington Road, Dublin 4, D04 XN32, Ireland
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
Using cookies and or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including device information such as IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and to create pseudonymized user profiles. This makes it possible to evaluate movement patterns (so called heatmaps) that show the duration of page visits and interactions with page content (for example text input, scrolling, clicks, and mouse overs). Pseudonymization generally excludes direct personal identification. No merging with other clear data about you collected in other ways takes place.
All processing described above, in particular reading or storing information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
11) Retargeting, remarketing, and conversion tracking
11.1 Meta Pixel
Within our online offering, we use the service Meta Pixel of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta")
If a user clicks on an advertisement placed by us on Facebook and or Instagram, the URL of our linked page is extended by a parameter using Meta Pixel. This URL parameter is then written into the user's browser after redirection via a cookie set by our linked page itself.
This enables Meta to determine visitors to our online offering as a target group for displaying advertisements (so called ads). Accordingly, we use the service to display our Facebook and or Instagram ads only to users who have shown interest in our online offering or who have certain characteristics (for example interests in certain topics or products determined based on visited websites) that we transmit to Meta (so called custom audiences).
On the other hand, Meta Pixel can be used to track whether users were redirected to our website after clicking an advertisement and which actions they take there (so called conversion tracking).
The data collected is anonymous for us and therefore does not provide us with conclusions about the identity of users. However, the data is stored and processed by Meta so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.
All processing described above, in particular the setting of cookies for reading information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
The information generated by Meta is usually transmitted to a Meta server and stored there. In this context, transmission to servers of Meta Platforms Inc. in the USA may also occur.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
11.2 Google Ads remarketing
This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
For this purpose, Google sets a cookie in your device browser that automatically enables interest based advertising by means of a pseudonymous cookie ID and based on the pages you visited. Further data processing only takes place if you have agreed with Google that your internet and app browser history is linked with your Google account and information from your Google account is used to personalize ads that you view on the web. If you are logged in to Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define audience lists for cross device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form audiences. In the context of using Google Ads remarketing, personal data may also be transmitted to servers of Google LLC in the USA.
All processing described above, in particular the setting of cookies for reading information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit.
You can revoke your consent at any time with effect for the future. To revoke, please deactivate this service in the cookie consent tool provided on the website.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
Details about the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
Further information about Google data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/
11.3 Pinterest retargeting pixel
This website uses retargeting technology of the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
This enables us to target visitors to our websites with personalized interest based advertising who have already shown interest in our shop and our products. Ads are displayed based on a cookie based analysis of previous and current usage behavior.
In retargeting cases, a cookie is stored on your computer or mobile device to collect pseudonymized data about your interests and thus adapt advertising individually to the stored information. These cookies are small text files stored on your computer or mobile device. You will be shown advertising that with high probability corresponds to your product and information interests.
All processing described above, in particular the setting of cookies for reading information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit.
You can revoke your consent at any time with effect for the future. To revoke, please deactivate this service in the cookie consent tool provided on the website.
11.4 Google Ads conversion tracking without cookies
This website uses the online advertising program Google Ads and, within Google Ads, conversion tracking by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
We use Google Ads to draw attention to our attractive offers on external websites by means of advertising materials (so called Google AdWords). We can determine how successful individual advertising measures are in relation to campaign data. We pursue the goal of showing you advertising that is relevant to your interests, making our website more interesting for you, and achieving a fair calculation of advertising costs incurred.
This website uses Google Ads conversion tracking exclusively without the use of cookies, which means that the service does not set cookies on your device at any time.
Instead, your browser local storage is used to store an individual ID assigned by Google that enables an analysis of your website usage. For this purpose, certain user information is processed via the ID.
The ID is set when a user clicks an ad placed by Google. If the user visits certain pages of this website, Google and we can recognize that the user clicked the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across the websites of Google Ads customers. The information obtained in this way is used to create conversion statistics for Google Ads customers who have chosen conversion tracking. Customers learn the total number of users who clicked their ad and were redirected to a page tagged with a conversion tracking tag.
However, you do not receive information that can identify users personally. In the context of using Google Ads, personal data may also be transmitted to servers of Google LLC in the USA. Details about the processing initiated by Google Ads conversion tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
If the collected information has a personal reference, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in statistical evaluation of the success of our advertising campaigns.
Google data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
11.5 Google Ads conversion tracking
This website uses the online advertising program Google Ads and, within Google Ads, conversion tracking by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites by means of advertising materials (so called Google AdWords). We can determine how successful individual advertising measures are in relation to campaign data. We pursue the goal of showing you advertising that is relevant to your interests, making our website more interesting for you, and achieving a fair calculation of advertising costs incurred.
The conversion tracking cookie is set when a user clicks an ad placed by Google. Cookies are small text files stored on your device. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have chosen conversion tracking. Customers learn the total number of users who clicked their ad and were redirected to a page tagged with a conversion tracking tag. However, customers do not receive information that can identify users personally. In the context of using Google Ads, personal data may also be transmitted to servers of Google LLC in the USA.
Details about the processing initiated by Google Ads conversion tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
All processing described above, in particular the setting of cookies for reading information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the browser plugin available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de
Please note that certain functions of this website may not be available or may be available only to a limited extent if you have disabled the use of cookies.
Google data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
11.6 Pinterest tag conversion tracking
This website uses conversion tracking technology of the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
If you came to our website from an advertisement on the provider's domain, the success of the advertisement can be tracked using cookies and or comparable technologies (tracking pixels, web beacons, pings, or HTTP requests).
For this purpose, certain device and browser information, including if applicable your IP address, is read via the tracking technology in order to record and evaluate user actions defined by us (for example completed transactions, leads, search queries on the website, views of product pages). This enables the creation of statistics about usage behavior on our website after redirection from an advertisement, which helps us optimize our offering.
All processing described above, in particular the setting of cookies for reading information on the device used, is carried out only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
12) Site functionalities
12.1 Spotify
This website includes functionalities of the following music service provider to play music tracks: Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden
When you visit this page, this integration can establish a direct connection between your browser and the provider's servers, even if you do not have an account with the provider or are not logged in.
The provider thereby receives the information that you have visited our page. The information collected (including, if applicable, your IP address) is transmitted directly from your browser to a provider server and stored there. The information is not used to identify you personally and is not passed on to third parties.
If you play a music track using the corresponding function while logged into a user account of the provider, the provider can assign your visit to our page to your account. If you do not want this assignment, you must log out before activating the play button.
The processing described above is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in an appealing acoustic design of your visit to our website.
You can also object in the future to the loading of the provider playback functions and thus to the data processing described above by using add ons for your browser, for example with the script blocker NoScript (https://noscript.net/).
12.2 Mapbox
This website uses an online map service of the following provider: MapBox Inc., 740 15th St Nw Suite 500 Washington, DC 20005, USA
The online map service is a tool to display interactive maps to visually present geographic information. Using this service, our location is displayed to you and any geolocation is facilitated.
As soon as you access subpages into which the provider map is integrated, information about your use of our website (such as your IP address) is transmitted to the provider servers and stored there.
Your personal data is processed pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a needs based design of our website. If you do not agree to the future transmission of your data to the provider, you can completely deactivate the provider online map service by disabling JavaScript in your browser. The online map service on this website can then no longer be used.
Where legally required, we have obtained your consent for the processing of your data described above pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the option described above to object.
For transferring data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
12.3 Access measurement by Linotype
This page uses access measurement by Linotype, a service of Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA, to calculate the number of accesses to fonts licensed to us.
Because Monotype's remuneration claim for providing fonts is calculated based on the individual access volume of the website, an IP address of the user is recorded when the page is accessed via a tracking code and transmitted to the host of this website for counting. Monotype itself does not collect, store, or transmit the IP address or other personal data of users at any time.
This processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of Monotype's legitimate interest in determining access numbers to correctly determine its remuneration claim.
12.4 Google Web Fonts
This page uses so called web fonts from the following provider for uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you access a page, your browser loads the required web fonts into its browser cache to display text and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider.
Data may also be transmitted to: Google LLC, USA
Processing of personal data in the course of establishing a connection to the font provider takes place only if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the cookie consent tool provided on the website. If your browser does not support web fonts, a default font from your computer will be used.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
Further information on Google data protection provisions can be found here: https://business.safety.google/intl/de/privacy/
12.5 Google reCAPTCHA
On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may also be transmitted to: Google LLC, USA.
For the visual design of the captcha window, Google Fonts are used, meaning fonts loaded by Google from the internet. No further information beyond the information already transmitted to Google via the functionality of reCAPTCHA is processed.
The service checks whether an input is made by a natural person or abusively by machine and automated processing and blocks spam, DDoS attacks, and similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as date and duration of the visit and transmits these to the provider servers for evaluation. Cookies may be used, meaning small text files stored in the browser of the device.
If the processing described above is based on cookies, these are only set if you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the cookie consent tool provided on the website.
If the processing described above is carried out without using cookies, the legal basis is our legitimate interest in determining individual responsibility on the internet and preventing misuse and spam pursuant to Art. 6(1)(f) GDPR.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
Further information on Google data protection provisions can be found here: https://business.safety.google/intl/de/privacy/
12.6 Typeform
For conducting surveys or online forms, we use the services of the following provider: TYPEFORM SL, Carrer de Can Rabia 3 to 5, 4th Floor, 08017 Barcelona, Spain
The provider enables us to design and evaluate surveys and online forms. In addition to the personal data that you enter into the forms, information about your operating system, browser, date and time of your visit, referrer URL, and your IP address is collected, transmitted to the provider, and stored on the provider servers.
The information you enter into the forms is stored in a password protected manner to ensure that third party access is excluded and only we can evaluate the data for the purpose stated in the form.
For processing personal data required to perform a contract with you (this also applies to processing operations required to carry out precontractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent to process your data, processing is carried out on the basis of Art. 6(1)(a) GDPR. Consent given can be revoked at any time with effect for the future.
We have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
12.7 Applications for job postings by email
On our website, we publish currently open positions in a separate section. Interested persons can apply by email to the contact address provided.
Applicants must provide all personal data required for a well founded assessment, including general information such as name, address, and contact options, as well as performance related evidence and, if applicable, health related information. Details about the application can be found in the job posting.
After receipt of the application by email, the data is stored and evaluated exclusively for the purpose of processing the application. If we have questions, we use either the email address or the applicant phone number. Processing is carried out on the basis of Art. 6(1)(b) GDPR (or Section 26(1) BDSG), within the meaning that running the application process is considered initiation of an employment contract.
If special categories of personal data within the meaning of Art. 9(1) GDPR (for example health data such as information about severe disability status) are requested from applicants as part of the application process, processing is carried out pursuant to Art. 9(2)(b) GDPR so that we can exercise rights arising from labor law and social security and social protection law and fulfill our related obligations.
Cumulatively or alternatively, processing of special categories of data may also be based on Art. 9(1)(h) GDPR if it is carried out for purposes of preventive health care or occupational medicine, for assessing the applicant fitness for work, for medical diagnosis, care or treatment in the health or social sector, or for managing systems and services in the health or social sector.
If an applicant is not selected or an applicant withdraws the application prematurely, the transmitted data and all electronic correspondence including the application email will be deleted no later than 6 months after a corresponding notification. This period is based on our legitimate interest in answering any follow up questions about the application and, if necessary, fulfilling our evidence obligations under regulations on equal treatment of applicants.
If an application is successful, the data provided will be processed on the basis of Art. 6(1)(b) GDPR (for processing in Germany in conjunction with Section 26(1) BDSG) for the purpose of implementing the employment relationship.
13) Tools and other matters
13.1 sevDesk
For accounting, we use the cloud based accounting software service of the following provider: sevDesk GmbH, Hauptstraße 115, 77652 Offenburg, Germany
The provider processes incoming and outgoing invoices and, if applicable, bank transactions of our company in order to automatically capture invoices, match them to transactions, and in a partially automated process create financial accounting.
If personal data is also processed in this context, processing is based on our legitimate interest in efficient organization and documentation of our business transactions pursuant to Art. 6(1)(f) GDPR.
13.2 Cookie consent tool
This website uses a so called cookie consent tool to obtain effective user consents for cookies requiring consent and cookie based applications. The cookie consent tool is displayed to users when a page is accessed in the form of an interactive user interface where consents for certain cookies and or cookie based applications can be granted by setting check marks. By using the tool, all cookies and services requiring consent are only loaded if the respective user grants consent by setting check marks. This ensures that such cookies are only set on the user device if consent has been given.
The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this context.
If, in individual cases, personal data is processed for the purpose of storing, assigning, or logging cookie settings (such as the IP address), this processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in lawful, user specific, and user friendly consent management for cookies and thus in lawful design of our website.
Another legal basis for processing is Art. 6(1)(c) GDPR. As controller, we are subject to the legal obligation to make the use of non essential cookies dependent on user consent.
If necessary, we have concluded a data processing agreement with the provider that ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
Further information about the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.
14) Rights of the data subject
14.1 Applicable data protection law grants you the following rights as a data subject vis a vis the controller regarding the processing of your personal data (rights of access and intervention), whereby the relevant legal basis is referenced for the respective prerequisites for exercise:
- Right of access pursuant to Art. 15 GDPR
- Right to rectification pursuant to Art. 16 GDPR
- Right to erasure pursuant to Art. 17 GDPR
- Right to restriction of processing pursuant to Art. 18 GDPR
- Right to be informed pursuant to Art. 19 GDPR
- Right to data portability pursuant to Art. 20 GDPR
- Right to withdraw consents granted pursuant to Art. 7(3) GDPR
- Right to lodge a complaint pursuant to Art. 77 GDPR
14.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING MAY BE RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
15) Duration of storage of personal data
The duration of storage of personal data is determined by the respective legal basis, the processing purpose, and, where applicable, additionally by the respective statutory retention period (for example commercial and tax law retention periods).
When processing personal data on the basis of explicit consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you revoke your consent.
If statutory retention periods exist for data processed within the framework of legal or quasi legal obligations on the basis of Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods expire provided that it is no longer required for contract performance or initiation and or we have no legitimate interest in continued storage.
When processing personal data on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.
When processing personal data for the purpose of direct advertising on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.
Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.