Cancellation policy
By placing an order, we authorize us to charge your card for future orders based on your chosen delivery frequency and quantity. The cost of each shipment may vary depending on the quantity and frequency of your orders. Subscription deliveries are sent automatically unless you cancel your order beforehand. All items purchased via subscription are excluded from discounts, offers, and promotions.
To cancel your subscription, please visit the "Orders" section of your customer account and click the link to cancel subscription deliveries. You will be asked to confirm this action and state why you have decided to cancel your subscription deliveries. Your automatic subscription deliveries will be canceled, and no further orders will be placed. You will receive a confirmation of the cancellation via email. If you have any questions, please contact us by email at support@naturfactorcosmetics.com.
Subscription management
You can manage your subscriptions here .